Expert solicitors championing your consumer rights
There are few things more frustrating than experiencing poor service or receiving faulty goods. Most of us have had the misfortune of paying for bad service, poor quality work or defective goods.
While it can feel like you’ve wasted your hard-earned money, all is not lost. If you feel you have suffered as a result of the experience, you may be able to make a claim against the supplier.
When you purchase goods or services, the seller must ensure they comply with Trading Standards Regulations. If you feel they haven’t done so, it’s time to take action.
Before you seek legal advice, it’s important to try to resolve the situation by following the supplier’s complaints procedure. They may choose to resolve the issue by fixing or replacing the product, improving the service, or issuing a refund. But if they’re not accommodating your complaint and you still feel you’ve been unfairly treated, it’s time to speak to our expert dispute resolution team.
When you instruct Hedges, our consumer dispute solicitors will identify the issues in your case and set out your options. There are no silly questions, and you can expect our team to use friendly, jargon-free language alongside a down-to-earth approach to the issue at hand.
Need advice on making a claim against an insurer? Visit our Insurance Claims page or get in touch to discuss your situation.
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We understand the importance of having clear information and transparency about the cost of your legal advice.
Details of our pricing will always be provided from the outset. Once our team understands your legal needs, you will receive a detailed summary of the expected cost, as well as any payment options available. Please contact us to find out more.
