Hedges act for many retail clients, big and small, but one thing they all have in common is the challenge of keeping up with changes in an extremely fast paced market.
Whilst it will come to no surprise to those in the industry that, as this research has concluded, in retail “there is no such thing as normal” the report does make extremely interesting reading in terms of likely future challenges and innovations (and indeed current innovations that have not been as successful as might have been expected).
Well worth a more in depth look…..
For any retailer seeking to understand the business model of the future, it is vital to understand how shopper attitudes and behaviours are changing.
New research from the Oxford Institute of Retail Management at the University of Oxfords Saïd Business School and Planet Retail, aims to reveal the different trade-offs shoppers are making in their choice of retailer, the levels of satisfaction with retail experiences, and the aspirations shoppers have regarding technology, stores and service.